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Frequently Asked Questions

  • Q: How often should I charge my electric wheelchair?

    In general, if you use your power chair very often then we recommend charging it every day. The more effective way to do this is to charge immediately when you have finished using the power chair and before go to the bed. Then, when you wake up it will be fully charged and ready for you to use. If you use the power chair not very often then make sure you charge it at least once a week. This will help to prevent premature dying of battery cells. Charging your battery correctively will guarantee neutral battery life and the miles of driving for each charge.
  • Q: Which Electric Wheelchair is the best?

    When you choose a power chair, it is important to consider your own personal needs. A power chair introduced by a friend or a family doesn’t mean it will also meet your personal requirements. The best power chair is the one that meets your specific needs. Think about how you intend to use it. Some power chairs are designed to be used at home, others maybe designed to be used outdoor and you need to think about this too.
  • Q: Which one is the best selling model?

    S1 sport. Controller is internationally renowned brand and motor runs at higher speed. Travel range is longer at one single charge. It can also be quickly dismantled and put in the boot. It will be the perfect choice for travelling.
  • Q: Do you offer after-sales service?

    Quality is the more important parts of our company culture.  It is always our priority. We have a very robust after-sales service. We also have a number of overseas warehouses. We test each product before it was delivered to customer and our products are guaranteed with sustainable quality check. If you have any problem with them, you can contact us.
  • Q: Why should I buy a portable mobility scooter?

    Mobility scooters can bring convenience to achieve a more flexible and independent lifestyle. With so many scooters in the market, how do you know which one is the right scooter for you? Firstly, we recommend looking at your lifestyle. If you're always on the go and want to maintain that lifestyle, it's best to pick a scooter with enhanced and promoted activity. If you're looking for compact and lightweight scooters then we recommend you to consider our travel smart.
  • Q: What is the difference between a mobility scooter and an electric wheelchair?

    A: There are many differences between mobility scooters and electric wheelchairs. By understanding these differences, you will be able to know which product is right for your needs. One of the biggest differences between scooters and power chairs is the way they are operated. A scooter is equipped with a joystick and handle, whereas a power wheelchair is operated using a joystick. Another difference is the number of wheels they have. Mobility scooters usually have three or four wheels, while power wheelchairs usually have six or more wheels. Most power wheelchairs have two large drive wheels and four smaller wheels which we called them castors for additional stability. A captain's chair is standard power wheelchairs and optional seating may also be available.

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